Coronovirus and visiting Oaker Wood

Further to government advice on Fri 20th March Oaker Wood is now CLOSED and will hope to re-open from July 6th and are now taking bookings for July/ August.     

Cancellation

  • We understand that our guests will have concerns and questions. We’d like to offer reassurance that, if we cancel your break/ activity day due to closure of Oaker Wood following guidance from relevant bodies, such as Public Health England, we will notify you as soon as possible.  We will offer you a change of date (subject to availability) or you can choose a full refund.

  • Over the coming weeks/ months we will contact you around the time your balance is due (10 days before day visits, 6 weeks before Glamping Visits) with a view to making a decision between whether the booking goes ahead because we have reopened or postponement/ cancellation following government recommendations.

  • Our office is closed so please email us if you need to get in touch as we are working from home.

We are looking forward to opening our gates as soon as it is safe to do so. At this time we would like to assure you that we are busy behind the scenes doing everything we can to re-open as soon as we are able to safely do so. We will only open at the right time when we are confident it is safe for both our customers and staff.

We are assessing what changes should be implemented across our business to protect you, our staff and our local communities. To help us achieve the best possible experience in a safe environment, we have joined the Vertex Industry Group. This consists of six working groups, combining knowledge from a group of experts from across the high ropes, leisure and adventure park industries to research, develop and recommend a strategy for re-opening. The group’s objective is to coordinate an industry wide response offering guidelines for safe opening and operational procedures. The guidelines will follow relevant government and Public Health recommendations and guidance available at the time.

The Vertex Industry Group will cross share information with various recognised industry organisations. These include:

  • Outdoor Industries Association

  • European Ropes Course Association – ERCA

  • Adventure UK

  • Work at Height Safety Association

  • BALPPA

 

The reopening strategy will be based on, but not limited to the following:

  • Hygiene measures – for both staff and customers

  • Capacity management – restrictions on customer numbers

  • Social distancing – in accordance with Public Health guidance available at the time

 These statements are subject to change as we continue to monitor and learn about Covid-19 and how it affects the realms of travel.

What our customers say

Our group had the best time paintballing at the weekend, even with everything that’s going on with Covid-19 they were very professional and made us feel safe and at ease! The staff were great!

Nicole Watton - Paintball Party - Aug 20

Absolutely 5 stars! This was our second visit and was somehow even better than the first time. Very organised and Covid safe, we had the best time, the trail was brilliant and we really couldn’t have asked for more.

Quad Trekking - July 20

Family of 4, (13 and 7 year old children), had a great time. Brilliantly organised and friendly and professional team.

Family Adventure - July 20

I booked a stay at the Oaker Wood Glamping site for a stag do during the Covid 19 restrictions. The site was large enough for our small group to socially distance and still have a good time. When we arrived the team had freshly cleaned and disinfected the site. We were then left alone on site but with the knowledge that the staff were on hand should we need them. The facilities are excellent, the staff are friendly and helpful and they've put the correct practices in place so that you can book during these restrictions and still be safe. I'd highly recommend.

Stag Weekend - July 20

Had a great morning on the quad bikes in a family session. Well run, excellent instructors and overall great experience.

Family Quad Trek - July 2020

Very helpful staff, exceptionally clean Glamping. Loads of space for social distancing holiday with family. Lovely spacious hot showers! We had delivery from local bakery for breakfast and local fish and chip shop helpfully put each families order in separate carrier. Also good cooking facilities and comfy mattresses. We couldn’t fault it. Great weekend.

Family Glamping - July 20

We’ve just enjoyed the Quad biking activity. Two adults, 16yr old and 11 yr old, was great for all ages. Sam and Chris were great instructors. The site is lovely and all staff are doing great and adhering to the new policies in place due to COVID. Definitely recommend!

Family Quad Trek - July 2020

Had a fab time! Really good experience and such lovely friendly staff..we had such a laugh and will definitely go back.

Quad Trekking - March 2020

We took our team here last week for a team building day, and it was absolutly fabulous. We were treated to a round of shooting, which was great and really brought out a new side to the team; perfect to get them interacting with each other in a "non-work" enviroment. The team were really friendly, patient and clearly expereinced. We then did the 100m zip wire - which was great fun and really got some of the team to come out of their shell. We also used the meeting room before hand, tea and coffee facilities all provided, as well as a simple lunch. Couldn't of asked for more. The team already want to return!! Thank you to all the team at Oaker wood who made our day such a success.

White Heron Properties - Team Building - March 2020

The codebreaker challenges were great and inclusive for everyone, the area was beautiful, staff were lovely and great at keeping everyone involved and great facilities available including lots of hot drinks! Great time

Katie Bannister - Code Breaker - Hen Party - March 20

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