If the weather forecast is so severe that we feel it would be unsafe (high winds) or too uncomfortable (cold/ very heavy rain/snow) for children to be on site we will make the decision to cancel by 6pm the evening before the holiday club/ adventure day.
We will contact all participants by email and put a note on the web site.
You will be entitled to a full refund or to book another day.
Cancellation by you
If you need to cancel your booking for holiday club/ adventure days then please do so by midday the day before your booking.
We will either:
- Rebook your child on another day
- Provide you with a voucher for another day in the future
- Give a refund (there will be a £5 admin fee per child)
If your child is ill on the day or you cancel after midday the day before we will re book for another day or offer you a voucher for another day.
We require a certain number of children/ teenagers to operate our Holiday Clubs/ Adventure Days. If we should not reach the minimum number on any day we reserve the right to cancel that day and offer you places on another day or a full refund.